Jaguar Land Rover has told staff to stay home until Tuesday as it manages the fallout from a cyber attack.
The weekend breach forced the automaker to shut down critical IT systems. That move disrupted both car production and sales.
Factories in Halewood, Solihull, and Wolverhampton remain closed. Managers warn the shutdown could continue while the situation is assessed.
production and sales under pressure
Car sales have been heavily affected, though some transactions still went through, according to people familiar with the situation.
Jaguar Land Rover, owned by India’s Tata Motors, turned off systems on Sunday to reduce potential damage.
The company is restoring them gradually. Experts describe the process as highly complex. Temporary work-arounds support limited operations while core systems remain offline.
The timing adds extra pressure. September usually drives strong demand as customers collect vehicles with new registration plates.
suppliers and garages feel the strain
The disruption has spread to suppliers. Many cut operations and criticised Jaguar Land Rover for poor communication.
Independent garages also face challenges. Owners of Jaguar and Land Rover vehicles risk long delays when ordering replacement parts.
James Wallis of Nyewood Express in West Sussex said he cannot access the database listing all parts.
“That system covers every model,” he explained. “Without it, I cannot order or repair vehicles.”
He added: “If the source is offline, work halts. Cars remain idle. Customers wait.”
hackers claim responsibility
On Wednesday, a hacker group claimed the attack. The same collective targeted Marks and Spencer earlier this year.
The group, believed to be teenagers, calls itself “Scattered Lapsus$ Hunters.” Members said they infiltrated Jaguar Land Rover’s systems.
They shared two images online. One showed guidance for charging issues. The other displayed internal logs.
A cybersecurity expert said the screenshots suggested access to sensitive information.
Jaguar Land Rover confirmed it is investigating. So far, no evidence shows customer data has been stolen.
digital security strategy questioned
In 2023 Jaguar Land Rover signed a five-year £800m deal with Tata Consultancy Services. The contract focused on strengthening cybersecurity and digital systems.
The shutdown raises new doubts about that strategy. It also follows profit losses linked to rising costs from US tariffs.
